Returns will gladly be accepted if sent back to us within 7 days. Kindly contact us at firstname.lastname@example.org for the return process.
Amount will be refunded once we receive the jewelry piece in the original condition that it was sent. A jewelry piece will not be eligible for return if it has been found altered or damaged in any way.
All returns will have to be packed in original packaging that came along with the product.
Please note that we will be happy to help you with all your queries through emails, calls or video calls if that helps you have clarity about the piece before you make the purchase.
Products can be exchanged at 70% of the invoice value. Kindly contact us at email@example.com